Hours & Basic Services
Office Hours of Operation
The office is open Monday to Friday from 7:30 AM to 4:30 PM. Voicemail & email are available and checked afterhours and responded to the following business day.
Event Planning
We are a full service off premise caterer caring for all your needs including consulting, organizing, and orchestration of your event. We offer professional advice on menus, decor and presentation. We can provide staffing and rental equipment, arrange for flowers and entertainment and offer venue suggestions.
Rentals
We will make all the necessary rental arrangements for you, including consultation, ordering and organizing. If we do not have your required items, we will find someone who does. Some of the basics are: china, glassware, cutlery, and linens.
Daily corporate catering ordering
We ask that all breakfast and hot lunch orders be placed by 10:00 AM the day prior to your catering requirements. All cold lunch orders must be placed by 4:30 PM the day prior to your catering requirements. Same day orders may be available if placed by 9:30 AM although some items may not be available.
Minimums – For hot breakfast and lunches is 12 per item. For cold breakfasts and lunches is 5 per item.
Cancellations / Changes for daily corporate caterings
Cancellations - We can accept cancellations up until 12:00 PM on hot orders & 3:00 PM on cold orders the business day before your order date. Unfortunately same day cancellations are not accepted.
Changes – If an increase is required we will do our best to accommodate, decreases are not on permitted after 2:00 PM the day prior to your catering order.
Corporate catering delivery rates & times
Delivery rates
Downtown / Beltline (over $100) - No delivery charge
Downtown / Beltline (under $100) - $5 delivery charge
Within Calgary city limits - $10 delivery charge
Outside Calgary city limits – Call for rate
Last minute deliveries may be subject to up to an additional $20 delivery charge
Weekend & Holidays - $15 delivery charge on all orders
After hours (4:30 PM) - $50 per hour waiting time charge on top of delivery charge
A fuel surcharge of $5.00 is charged to every order.
Pick up rates
Anywhere within Calgary city limits - $15 pickup charge per attempt
Standard Delivery Times
Early Morning: 7:30 a.m. – 9:00 a.m.
Lunch: 10:30 a.m. – 12:30 p.m.
Afternoon: 2:00 p.m. – 4:30 p.m.
All deliveries require a minimum 1 hour window
Weekend & Holiday delivery times
Deliveries from 10:00 AM - 3:00 PM
All deliveries require a minimum 2 hour window
Sundays – Minimum order $500.00
Methods of Payment
We accept Cash, Cheque, VISA, MasterCard & American Express. For our corporate clients using our daily services 14 day NET terms available upon credit approval. Overdue accounts will be charged a late payment charge of 2% compounded monthly (26.82% per annum). Items returned for insufficient funds will be subject to a $25.00 administration fee.
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